1. Accepted Credit Card
   We only accept Visa, MasterCard, and Discover. Sorry, no American Express.

2. International Orders
   We don't accept orders or credit cards outside the United States.

3. Check / Money Order
   You may pay by check or money order.

1. Shipping Dates
   All shipments, including Next Day Air, are shipped and received Monday thru Friday. No shipments are sent or delivered on Saturday or Sunday. The only exceptions to this are UPS Next Day Air on Saturday and US Postal Service.

2. Shipping Carriers
   We ship through the following carriers:
   • UPS
   • US Postal Service

3. Shipping Options
   Grand Slam Outlet offers:
   • Regular Ground
   • 2nd Day Air
   • 3 Day Select
   • Next Day Air
   • Next Day Air on Saturday

4. Shipping Prices
   Our order forms figure a set amount, based on weight, for all ground shipping to the 50 states. All other shipping varies depending on location. Please contact us for pricing if you wish a shipping method other than ground.
   
   We do offer specials on certain items such as free Next Day Air Shipping. These discounts are advertised next to the description for each product. Discounts in shipping charges will be reflected upon the final invoice.

5. APO, FPO, & Military Addresses
   An additional $10.00 fee will be applied to the final invoice on top of the regular shipping cost.

Exceptions to your order not going out the same day would be:

• If we receive your order too late to be processed and sent to the carriers.
• If our volume of orders is so large that we cannot get them all processed the day we receive them.

We ship many things from our store. On most items you will receive a tracking number via email once the shipping label is printed. But there are some items that are drop-shipped and we do not always receive tracking information from the manufacture.

Items such as pitching machines or items we are temporarily out of stock,are drop-shipped from their manufacturers. The tracking number is then sent to us via email and we will forward that email to you. It usually takes two or three days before you will receive your forwarded tracking number.

You must contact us to set up the exchange.

• Phone: 1-888-244-2499
• Email us

If you are not 100% satisfied with your purchase, you may return it within 30 days from the ship date for a refund. The item, or items, must be unused and in the original packaging. Batting cages, pitching machines, and related equipment must be handled directly through the manufacturers.

You must contact us to set up all product returns. If not your order will be returned to you without a refund.  If you notify us within 15 days of receiving the product there will be a  7% restocking fee minus any shipping charges. After 15 days your refund will have a 15%. restocking fee minus shipping charges.