Frequently Asked Questions

Baseball glove

  1. Why don’t I have my shipment on Saturday or Sunday when I ordered it next day air?

  2. My next day shipment was supposed to be here today. Why have I not received it yet?

  3. Do you ship to APO addresses?

  4. Do you ship out of the United States or to Canada?

  5. Are these bats new?

  6. Are the bats this year’s models?

  7. Do you sell items other than those listed on your web site?

  8. Do you have a catalog?

  9. Are your products warranted by Grand Slam Sports or the manufacturer?

  10. Why have I not been able to reach you by phone?

  11. What is my tracking number?

  12. I am having trouble processing my order. May I call you to receive help?

  13. Do you take orders over the phone?

  14. Can I ship to a different address from my billing address?